VANFIRE Wellness
Step 2
Tell Intake what you need
Ask for one of the programs below, or just explain what's going on and they'll point you to the right resource. You can also ask for a counsellor based on language needs, cultural or gender considerations, or the therapeutic approach you prefer.
How to get started
Homewood is there for you and your family
Bad calls stack up. So does life at home. Homewood Health runs our Employee and Family Assistance Program. It's for all VFRS members and their dependent family members. It's confidential, it's free, and it's open 24 hours a day, 7 days a week.
A dedicated Vancouver Fire line. Free, confidential, 24 hours a day, 7 days a week.
Free
Legal support
- One free thirty minute consultation
- General legal information
- Family law questions
- Employment related questions
- Estate planning basics
- Tenant and landlord issues
The VFRS Homewood Line
1 877 871 VFRS (8377)
Mood and sleep
- Depression and anxiety
- Sleep problems
- Life transitions
- Relationship and family issues
- Parenting stress
if you're in immediate danger or thinking about ending your life, call or text 9 8 8, or call 9 1 1.
Culture and identity
- Cultural considerations respected
- Identity related stress
- Inclusive and respectful clinical support
Step 1
Call the VFRS Homewood Line
You or your family call 1 877 871 VFRS (8377). You get routed straight to the Vancouver Fire section of Homewood, so access is faster and the clinical match is a better fit.
Your family is covered too
Dependent family members get the same level of access as members. Support is there for:
- Couples
- Parenting
- Family conflict
- Caregiver stress
You don't have to be in crisis
Nobody needs to hit a wall first. Counselling and coaching are there for everyday stuff that wears a person down too:
- Relationship conflict
- Separation or divorce
- Parenting challenges
- Work stress
- Financial stress
- Health related anxiety
- Major life changes
The other stuff Homewood does
Life doesn't stay in its own lane. A rough stretch at home hits work and a rough stretch at work hits home, so Homewood covers both.
Work, career and life
- Career stress
- Work and life balance
- Return to work planning
- Life transitions
- Identity and purpose
Every counsellor is trauma informed and firefighter informed
You won't be explaining what the job is or why a call stuck with you. Every clinician supporting our firefighters and families is occupationally awareness trained, so you're sitting down with someone who already gets the basics of firefighter work and culture. That's the whole point, and it's the biggest thing on this page.
Information
Trauma and depression care
This is the core of it. If the job is sitting heavy, or you've been low for a while, this is where to start. Counselling covers major incidents and day to day life stress, and there's no set session limit. You and your dependent family members can stay with the same counsellor for as long as it makes clinical sense. Homewood provides professional confidential counselling for:
Trauma and stress
- Trauma exposure
- Occupational stress injuries
- Cumulative stress
- Burnout
- Grief and loss
How to get started
Free
Financial coaching
- Budgeting
- Debt management
- Financial planning
- Help through separation or retirement